Frequently Asked Questions

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In many cases, if you are in Auckland we can arrange for you view items. Please contact us to arrange a viewing.

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We partner with some of New Zealand’s premium wholesale furniture suppliers.

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We aim to dispatch as soon as we can. You can expect delivery within 3-15 working days for items that are in stock. For pre-order products, deliver can take up to 12 weeks. We can give you a firmer date once your purchase has been made. And we will endeavour to get your items to you as soon as possible.

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One of our payment options is to pay by ‘LayBuy’. Pay a deposit and you will receive your goods as if you have paid in full, and pay the remainder in 6 weekly installments.

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We are delighted to offer free shipping on all orders. For more information about our shipping, please click here.

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You can cancel an order within 12 hours of placing it and receive a full refund.

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Yes. Once we have a tracking number for you, we will send you an email with these details. For more information about our shipping, please click here.

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We aim to deliver “in stock” items within 3-5 working days. However, in some instances this can take up to 15 working day. For more information about our shipping, please click here.

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